preprints_ui: f46bu_v1
Data license: ODbL (database) & original licenses (content) · Data source: Open Science Framework
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| f46bu_v1 | OpenAthens and the Ironies of Automation: Have we made things harder by making them easier? | In 1983 Lisanne Bainbridge wrote a seminal paper entitled ‘Ironies of Automation’ which made the case that more complex technology can expand rather than eliminate problems with human operators. It is often despairingly referenced by frustrated engineers struggling to solve and train for misfunctions of an advanced technical tool. I think these Ironies are a good lens to look at OpenAthens through. It is without doubt that OpenAthens has been an incredible improvement for user authentication compared to EZproxy. However, despite OpenAthens resulting in less access issues, it creates substantially more complex and serious access issues. It’s much harder for library staff troubleshoot these complex issues, understand why or how they are caused, and train new staff on how to solve them. These are the Ironies addressed by Bainbridge and often not something Libraries consider when doing their transition. A more complex tool creating more incompetent library staff. I would like to explore this idea more in this article and talk more about these issues, their similarity to Bainbridge’s ideas, and what can be done to address them. | 2024-09-19T20:40:50.453959 | 2024-09-19T20:46:49.399746 | 2024-09-19T20:43:19.835750 | 2024-09-19T07:00:00 | https://doi.org/10.1080/1941126X.2024.2390808 | lissa | 1 | pending | 1 | 1 | https://doi.org/10.31229/osf.io/f46bu | CC0 1.0 Universal | OpenAthens | ["OpenAthens"] | Ryan Regier | [{"id": "42hxq", "name": "Ryan Regier", "index": 0, "orcid": "0000-0002-5988-1127", "bibliographic": true}] | Ryan Regier | Social and Behavioral Sciences; Library and Information Science | [{"id": "59bac9db54be81031d5cc79e", "text": "Social and Behavioral Sciences"}, {"id": "59bac9db54be81031d5cc79f", "text": "Library and Information Science"}] | https://osf.io/download/66ec8c5b70b7526895e665aa | 0 | not_applicable | not_applicable | [] | 2025-04-09T21:06:13.026764 |